Help Centre
How long will it take for my refund to be processed?
Please note that returns can take up to 7 business days to be processed and all returned items are verified and inspected by our team. Once we confirm your return, the refund processing time from KingKanda's side is always 24 hours. Since different payment methods have different processing times, the exact time for the refund depends on the official processing time of your bank.
What if my refund amount is incorrect?
You will be refunded according to the actual price paid for the items (after deducting coupons, if used). Shipping fees is non-refundable.
If you still find your refund amount is incorrect, please contact us for more help.