Help Centre

How do I check my order status?

Orders can be checked via "My orders".

Note: On our site, accounts can be registered by customers' email, Facebook account, or Google account, respectively Please find out under which account you made the order, and make sure you log in to the correct account.

Are there any additional fee for customs?

Orders shipped internationally may be subject to import taxes, customs duties, and fees levied by the destination location. You may contact your local customs office for more information.